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Frequently Asked Questions
If your question is not answered here, please call 808-842-4810 to speak with a Customer Support representative.


                         
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What OS platforms do I need?
All products are 32-bit application specifically designed to run on Microsoft platforms.  Time-Windows will run on Windows 95, 98, NT, Me, 2000, XP and Vista.

What hardware do I need?
You will need 70 megs of hard disk space on your PC, running at 200mz or faster, with 32MB of RAM, (memory).  The software is shipped on a CD-Rom and requires a CD drive on the PC.

How many companies (with separate Federal ID numbers) can I track?
An unlimited number of companies' employees can be maintained in one employee database. Companies are identified with a unique, 4-character, (alpha-numeric), Client Number.  This Client Number is used to select a specific company for reporting and payroll interfacing.  

How many employees can I track?
All products can track up to 999999 employees.

How many departments can I track?
All products can track up to 999999 departments.

What payroll interfaces are included?
All products interfaces with most payroll programs and payroll service bureaus.  Any Time-Windows report can be exported to Excel, Word, etc. and imported into your payroll software.
 
What pay frequencies are supported?
All products supports weekly, bi-weekly, semi-monthly and/or monthly pay frequencies.

What rounding policies are allowed?
All products supports 1, 6, 10 and 15 minute rounding.

What overtime policies  are allowed?
All products supports daily and/or weekly overtime policies.

What double-time policies are allowed?
All products supports daily and/or weekly double-time policies.

Will the software automatically deduct time for meals and breaks?
All products will automatically deduct time taken for morning, lunch and/or afternoon breaks.

How many schedules can the software support?
All products can support up to 999 different schedules.

How many pay rates per employee does the software support?
All products supports up to 3 different pay rates for each employee.

How many clock-ins in a day (per employee) can the software track?
All products will track up to 7 clock-ins in a day, per employee.

How many reports does the software provide?
All products comes with 30 pre-designed reports.  Formats include daily, weekly, semi-monthly, monthly, by department, by day or week, by employee, etc.  Zoom and export options are included.

Does the software track special codes like Sick or Vacation?
Yes - with options for the application of overtime

Does the software track department charge-to information?             
Yes - employees can change departments up to 6 times per day

Does the software track tips?
Yes, as well as bonuses and commissions.

Does the software have on-line Helps?
Yes - simply press “F1” at any field

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